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FAQ
Quick answers for an easy stay
Booking & Rates
Book on our website or contact reservations@opartment.cn / +86-021-6326-8508.
Direct bookings enjoy our best available rate and priority assistance.
Check-in & Check-out
Our hotel's standard check-in time is 3:00 PM and check-out time is 12:00 PM
If there are special time requirements, please contact the hotel front desk in advance.
Guests & Children
Yes.
Children 0–17 stay free when using existing beds (no extra bed).
Payments & Deposit
Cash and major credit/debit cards.
Pets
Yes, on request (additional charge). Types: dogs, cats.
Fee: CNY 1,150.00 per pet per stay (≈ US$161.28).
Breakfast & Dining
We are currently unable to provide breakfast.
However, during 8:00-10:00 every morning, there will be many free bread Dim sum and cold and hot drinks in the lobby on the first floor of the hotel.
You can go downstairs to get them.
Housekeeping & Laundry
Standard service twice a week.
If you have a need for turndown service, you can inform the front desk upon check-in.
We will provide you with turndown service from 17:00 to 20:00 in the evening.
In-room Amenities
Yes, high-speed Wi-Fi is complimentary throughout the property.
Yes—our Pillow Menu offers multiple options.
How to request:
contact the butler or front desk; we’ll arrange promptly.
Notes:
availability may vary; we can recommend by firmness/sleeping position.
Transportation & Location
Due to limited parking availability, a first come, first served basis will be adopted without reservation, and they will be provided to guests free of charge.
ÔMAP & Local Tips
Our curated neighborhood map of landmarks, galleries and dining.
A copy is provided at check-in; extra copies at the front desk.
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